Company Information and Policies

Return & Exchange policy

Please click here to see our full return policy. 

Telephone Orders

For customers not wishing to place their order online you may email your phone number to Support@Simplydresses.com. Please include an appropriate time to contact you and your time zone or state where you are calling from. One of our service representatives will contact you to take your order information within 24 hours. Or you can call us at our toll free number 1-855-373-7736 or our direct/international number 1-302-279-1072 between 8AM and 6PM EST on weekdays.

Money Orders

Customers using money orders must fill out this form linked here and mail it with their money order. Before mailing the form, call us at 302-279-1072 for a final price quote and stock availability. Please mail all money orders to...

Simply Dresses
105 Sleepy Hollow Dr. Suite C.
Middletown, DE 19709

Delivery Times

We are not currently experiencing any shipping delays on in-stock styles due to COVID-19 (novel coronavirus). Shipments from our U.S. distribution center are adhering to the timelines below. For additional questions, click here.

All orders of in stock merchandise placed before 9 AM EST will be shipped the same business day*. Orders placed after 9 AM EST will be shipped the following business day.

* Business days are Monday through Friday (non holiday).

Shipping

Please Note: ALL SHIPPING PRICES ARE PER ITEM

We ship most orders the same day they’re placed!
  • The selected item must be marked “IN STOCK READY TO SHIP”
  • Order must be placed on Business days (Monday-Friday, non holiday)
  • Place your order before 12 noon EST and choose Rush shipping.
  • Place your order before 9 AM EST and choose Standard shipping.

Other items will ship by the date listed with the specific item. The shipping date is processing day, not to be included in the shipping length of time.

SIGNATURE REQUIRED
Any orders of $500 or more will require a signature at the time of delivery. If you are not available to sign for the package, the shipping provider will leave a notice of attempt to deliver. The shipping provider will not be able to leave the package.

Low Price Guarantee

If you find a lower price on any dress we carry online, we will match it plus 2%. If you have already purchased a dress from SimplyDresses.com and find a lower price in the next 15 days of your order we will refund you the difference plus 2%.

Exceptions: Advertised price must be sold online at an Authorized U.S. Retailer! Product must be available for immediate shipment in size and color ordered. This does not apply to any dress marked sale, clearance, special auction, etc. Cannot be combined with any other discount, coupon or special offer.

Payment Methods

We accept Visa, Mastercard, Discover, American Express, Money Order, AfterPay*, Paypal and Simply Dresses Store Credit. You can pay via checking account using Paypal**. To pay for your order with a money order do not place your order online. Mail your money order with your order information to...

Simply Dresses
105 Sleepy Hollow Dr. Suite C.
Middletown, DE 19709

Please include your name, phone number, email address, shipping address, style number, size and color.

*For more information about AfterPay, please click here.

**When paying by check (E-check) via PayPal please allow 6-8 business days for the E-check to clear. Once it clears your order will then be processed.

Security

Our secure software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

Simplydresses.com guarantees that your shopping experience will be safe. Under the Fair Credit Billing Act your bank cannot hold you liable for more than $50 of fraudulent charges resulting from unauthorized use of your credit card. Simplydresses.com will cover that charge.

In the unlikely event of fraudulent use, you must notify your credit card provider in accordance with its reporting rules and procedures.